DebtDoc Bankruptcy News Blog

Sunday, 01 July 2018 20:40

Lawsuit Filed Against Student Loan Servicing Firm Navient

California Attorney General Xavier Becerra filed a lawsuit accusing student loan processor Navient Corp. of harming consumers by failing to properly service the debts. Navient, one of the nation’s largest student loan servicers, services about $300 billion in federal and private student loans for 12 million borrowers, about 1.5 million of whom live in California.

The lawsuit, filed in California Superior Court for the county of San Francisco on June 29, 2018, alleges that the company steered borrowers toward more expensive repayment plans and provided incorrect information to borrowers about their accounts. Also charged in the lawsuit are Navient subsidiaries Pioneer and General Revenue Corp. Becerra’s office said Navient had assigned “thousands” of defaulted California loans to be collected by these firms. The lawsuit charges the subsidiaries with misrepresenting the credit benefits of rehabilitating defaulted loans and providing false information on collection fees for rehabilitation.

A statement from Becerra’s office alleges that the company violated the California’s unfair competition and false advertising laws by not adequately disclosing how borrowers could be considered for income-driven repayment recertification plans that could reduce monthly payment amounts. Navient was also accused of misrepresenting the “present amount due” to borrowers who were delinquent in payments.

“Poor loan servicing is at the core of the problem for students who are in default... By taking Navient to court, we’re sending a very strong message that these practices will not be tolerated.”
California Attorney General Xavier Becerra

 

Are you interested in learning how this amendment could affect your student loan status? Call (619) 295-3322 to schedule your free initial consultation with Chris Bush today.

Student Loan Lawyer | Chris Bush
We have a new sister website dedicated to Student Loan Debt Resolution. Please visit San Diego Student Loan Lawyer for more information regarding options for management and settlement of your student loan debt.

Read 778 times Last modified on Friday, 06 December 2019 19:43
Chris Bush

With over 12 years of experience and thousands of cases as a consumer bankruptcy attorney, Chris Bush is on the cutting edge of Bankruptcy and Student Loan Law. Chris can assist you in untangling the options to find the best solution for your specific debt relief case.

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Clients with Student Loan Debt

Clients with Student Loans

Some information I need to evaluate your Student Loan options is contained in your National Student Loan Data System Report. Instructions for obtaining this report are available on my web site at sandiegostudentloanlawyer.com/nslds-report. Simply print/save the reports as a PDF, of all pages. Please DO NOT "DOWNLOAD" THE REPORT from the link - this creates a text file that is very difficult to read; please print the web page as a PDF file - the summary page of all loans AND the individual reports for each loan. Samples of these pages can be viewed by clicking the respective links in the previous sentence. I look forward to reviewing this report with you and assisting you with the management of your Student Loan debt.

I have prepared a brief questionnaire for you to fill out to provide me most of the information I will need. Please click this questionnaire link and provide me with the information listed. I would also like to see copies of your most recent pay stubs or other income information.

My office is located at 2727 Camino Del Rio South, Suite 135-C, San Diego, CA 92108. The main entrance to the building is on the right/west side. I am on the first floor; when you enter the building, turn right and I’m in the suite at the second door on the left. If the suite door is locked, please call or text at 619-678-1134 and I will let you in. (Unfortunately, I usually can’t hear a knock at that door.) I look forward to meeting with you and assisting you on your path back to financial freedom.